St Sem
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App and reward program is totaly broken .. I have 15% discount because spent 400zl and all next time I buy for 200 and 300 and discount does not apply , however in the dashboard I saw 7 days before 15% finished , you trick people with all this discount which is work once for the first payment only Another beautiful thing is to put something for discount which is not presented in the shop ) I love it the best ! Like all water 5 liters but discount apply only for 6 ) and so on...
4 people found this review helpful
Carrefour Polska
February 28, 2024
Wszelkie sugestie dotyczące funkcjonowania naszej aplikacji przyjmujemy pod adresem mailowym: moj_carrefour@carrefour.com W tym miejscu możesz się też z nami skontaktować w sprawie kuponów i rabatów dostępnych na Twoim koncie w aplikacji "Mój Carrefour".
A Google user
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Great app, Scan&Go is one of the strongest features but also one of the weakest. Lots of problems with connection while shopping. Very frustrating the app downloads data every minute and then fails to do so. Worse with new version. Fix that and you get 5 stars. Add the option to download the whole product catalogue of my shop before shopping. Better to download an additional 100MB of data before starting, than wasting 30 minutes walking like an idiot around the supermarket trying to get signal.
21 people found this review helpful
Carrefour Polska
October 5, 2019
Miguel, thank you for the feedback. We will forward it to the appropriate department. :) If you have any additional reflections in the future, send them to us through an email: moj_carrefour@carrefour.com.
Olga Maksymenko
It is the most awful application for grocery shopping I ever experienced. It simply gives link to a 19th century style website where the categorization of goods is so multi-layered that you have zero chances to find anything. It is amazing! Worst digital experience ever. I wonder how much revenue they lose. I wanted to order monthly with courrier service, but I will reconsider.
12 people found this review helpful
Carrefour Polska
April 21, 2022
Olga, zależy nam, aby nasza aplikacja działała jak najlepiej i wszelkie sugestie od naszych klientów są dla nas bardzo ważne. Napisz do nas na adres moj_carrefour@carrefour.com wraz ze szczegółami i numerem karty lub loginem. Postaramy się pomóc!